Returns & Exchanges
At YORDY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed apparel. Simply ensure all original tags are attached to qualify for a full refund or seamless exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to meet our quality standards.
- 3.Ship It Back
Print the prepaid shipping label provided via our portal and drop off your package at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or ship your exchange within 3-5 business days.